Effective Date: January 30, 2026
The Blind Guyz LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, contact forms, and SMS communication channels. This Privacy Policy explains how we collect, use, share, and protect your information, including information related to text message (SMS) communications.
1. Information We Collect
When you interact with us through our website contact form, Facebook/Meta lead forms, or SMS text messaging, we may collect the following personal information:
- First Name and Last Name
- Phone Number (for appointment scheduling and SMS communications)
- Email Address
- Physical Address (Street Address, City, State, Zip Code)
- How Did You Hear About Us?
- Products Interested In (message or inquiry details)
- SMS consent status and communication preferences
- Date and time of opt-in to SMS communications
- SMS message history and interaction data
2. How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and requests for quotes
- Schedule appointments and in-home consultations
- Provide product recommendations and pricing
- Send appointment confirmations, reminders, and service updates via SMS and email
- Communicate installation schedules and technician arrival notifications
- Provide customer service and follow-up communications
- Send promotional messages and special offers (only if you explicitly opt-in)
- Improve our services and customer experience
- Comply with legal obligations and industry regulations
3. SMS Text Messaging Communications
How You Opt-In to SMS: You may provide consent to receive SMS text messages from The Blind Guyz through two methods:
Website Form: When you complete our contact form at theblindguyz.com/contact and check the consent box, you agree to receive transactional SMS messages (appointment confirmations, reminders, and service updates). You may also opt-in to receive marketing and promotional messages by checking a second optional consent box.
Facebook/Meta Lead Forms: When you submit a lead form through Facebook or Meta platforms, you will receive an initial SMS asking you to reply “YES” to confirm consent before we send you appointment details or other messages.
Types of SMS Messages: You may receive the following types of text messages:
- Transactional Messages: Appointment confirmations, appointment reminders, installation schedules, technician arrival notifications, service updates, and customer service responses.
- Marketing Messages (opt-in only): Special offers, seasonal promotions, new product announcements, and discount notifications.
Message Frequency: Message frequency may vary depending on your service needs and interactions with us. Transactional messages are sent as needed based on your appointments and service requests. Marketing messages (if opted-in) are typically sent no more than 4 times per month.
Message and Data Rates: Standard message and data rates may apply based on your mobile carrier’s plan. The Blind Guyz does not charge for text messages, but your carrier may charge you for receiving SMS messages.
Supported Carriers: Our SMS service is supported by all major U.S. wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and other participating carriers.
How to Opt-Out: You can opt-out of SMS messages at any time by:
- Replying STOP to any text message from our SMS number
- Replying UNSUBSCRIBE to any text message
- Contacting us directly at info@blindguyz.com or 470-775-5469
After you opt-out, you will receive a confirmation message, and no further SMS messages will be sent unless you re-opt-in.
Help and Support: For help with SMS messages, reply HELP to any text message or contact us at info@blindguyz.com or 470-775-5469.
SMS Data Collection: When you opt-in to receive SMS messages, we collect and store your phone number, consent status, opt-in date/time, message history, and delivery status. This information is used solely to provide SMS services and comply with telecommunications regulations.
4. Additional Information We Collect
Comments: When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
Embedded Content from Other Websites: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with trusted service providers strictly for operational purposes, including:
- SMS Service Providers: We use GoHighLevel and telecommunications carriers to deliver text messages to your mobile device. These providers have access only to information necessary to perform their services and are contractually obligated to protect your data.
- Email Service Providers: For sending email communications and appointment confirmations.
- Spam Detection Services: To protect our website and communications from malicious activity.
- Analytics Providers: To understand how our website and services are used (anonymized data).
We may also disclose your information if required by law, to protect our legal rights, or in connection with a business transfer or acquisition.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
- Contact Information: Retained while you are an active or prospective customer, and for up to 3 years after your last interaction with us.
- SMS Consent Records: Retained for a minimum of 4 years to comply with TCPA and A2P 10DLC regulations.
- Message History: SMS message logs are retained for up to 2 years for customer service and compliance purposes.
- Website Comments: Comments and metadata are retained indefinitely unless you request deletion.
- Transaction Records: Service and payment records are retained for 7 years for tax and legal compliance.
7. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure data transmission using encryption (SSL/TLS)
- Access controls and authentication requirements
- Regular security assessments and updates
- Employee training on data protection
- Secure storage of SMS consent records and message history
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-Out: Withdraw consent for SMS or marketing communications at any time
- Data Portability: Request an exported file of your personal data
- Object: Object to certain uses of your information
To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on our website with a new “Effective Date.” Your continued use of our services after changes are posted constitutes acceptance of the updated policy. For material changes affecting SMS communications, we will notify you via text message or email.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or SMS communications, please contact us:
The Blind Guyz LLC 825 Highway 74 S Suite 110 Peachtree City, GA 30269-3008
Email: info@blindguyz.com Phone: 470-775-5469 Website: www.theblindguyz.com
This Privacy Policy complies with applicable federal and state privacy laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and CTIA guidelines for Application-to-Person (A2P) messaging.